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About us
Why Luminos Software exists
Every organisation already has the people, systems, and knowledge it needs.
What is often missing is the connection between those three.
Information sits scattered across different applications. Employees carry out manual handovers. Processes depend on workarounds, spreadsheets, and one-off integrations. New digital initiatives end up costing far more time than they should.
Luminos Software brings coherence.
We connect systems, automate processes, and build software that helps organisations work more efficiently, innovate faster, and grow better.
That is why we exist.
The team
The people behind Luminos Software
Our beliefs
These are not slogans. They are the decisions we default to on every project.
Business first
Technology is never the starting point.
We start with the business process, the operational bottleneck, and the outcome the organisation wants to achieve. Only then do we determine which technology is needed.
Every technical choice must contribute to a demonstrable improvement in the operation.
Integration before AI
AI can only deliver value once it has access to reliable data, systems, and business processes.
A disconnected AI solution remains an experiment. A well-integrated AI solution can actually perform work, support decisions, and improve processes.
That is why sustainable automation starts with system integration.
APIs are products
An API is not a technical afterthought to us.
Every API must be secure, manageable, documented, and reusable — not just for today's use case, but for future processes, partners, applications, and AI solutions.
That way, every new integration becomes an investment the organisation can keep building on.
Automate what you can, build software where needed
Not every problem calls for custom software. Not every process calls for AI.
Sometimes a good integration is enough. Sometimes RPA is the fastest solution. Sometimes custom development is necessary to properly support a unique process.
We choose the simplest solution that delivers a lasting result.
No vendor lock-in
The digital foundation belongs to the organisation.
That is why we ensure transportable architecture, clear documentation, manageable technology, and full transparency about the solutions we build.
Clients stay with us because of the value of the collaboration, not because leaving is technically impossible.
Our vision
Our vision on digitalization
Many organisations digitalize by continuously adding new applications.
We believe real progress happens when existing systems work together better.
New software alone does not solve fragmentation. Extra automation on top of a weak architecture often increases complexity instead. And AI without access to reliable business data stays limited to isolated applications.
That is why we build in a deliberate order:
connect systems;
make data and functionality securely available;
automate processes;
add smart software where needed;
deploy AI where it demonstrably delivers value.
This creates a digital foundation that not only solves today's problem, but also supports future growth.
Our two core expertises
From system integration to hyperautomation
System integration and hyperautomation are our two core expertises.
System integration forms the foundation. It ensures applications, data, and business processes work together safely and reliably.
Hyperautomation builds on that foundation. By intelligently combining integration, custom software, RPA, and AI, complete business processes can be executed faster, more consistently, and more scalably.
That is why we do not just automate isolated tasks. We look at the entire process, including exceptions, handovers, decision points, and human oversight.
International organisation, local involvement
Luminos Software combines consultancy and project management close to the client with a scalable engineering and delivery organisation.
From three European locations, we support organisations from strategy and architecture through to realisation, management, and further development.
Eindhoven, The Netherlands
Consultancy and project management
Eindhoven is the primary point of contact for clients in the Netherlands and the Benelux. From this location, we provide:
business consultancy
process analysis
solution and enterprise architecture
system integration strategy
hyperautomation advisory
programme and project management
client and stakeholder management
Here, we translate organisational objectives into concrete solutions and guide projects from initial analysis through to go-live.
Manchester, United Kingdom
Consultancy and client management
From Manchester, we support clients in the United Kingdom and international organisations. The focus is on:
consultancy
solution architecture
project and account management
customer success
international collaboration
service and supplier alignment
This gives clients a local point of contact while allowing us to support international programmes within the same organisation.
Cluj-Napoca, Romania
Engineering and delivery
Cluj-Napoca is the heart of our technical delivery organisation. From this location, we deliver:
system integration
API development
custom software
RPA solutions
AI integrations
cloud engineering
DevOps
quality assurance and testing
technical documentation
maintenance and further development
This is where the solutions designed together with our clients in the Netherlands and the United Kingdom are actually built.
Continuity
From project to continuity
We do not just deliver new systems.
Business-critical integrations and automation solutions must also remain available, secure, and manageable after go-live. That is why we can take responsibility for a solution's full lifecycle.
Our services can include:
application management
integration management
API management
monitoring and observability
incident management
problem management
change and release management
SLA-based support
security and lifecycle updates
capacity and performance management
functional and technical further development
The precise setup depends on the client's needs. This can be a full handover, shared responsibility, or long-term managed services.
Manageability
Service Management
Manageability is part of the design
Service management does not begin after go-live.
When designing a solution, we already take the following into account:
monitoring
logging
error handling
security
documentation
ownership
version control
deployment
continuity
support processes
This results in a solution that does not just work technically, but can also be managed professionally.
Clear responsibilities
For every collaboration, we establish:
- who is responsible for which component
- which service levels apply
- how incidents and changes are handled
- how releases are planned
- how performance and availability are measured
- how knowledge is retained
This gives clients control over continuity, cost, and quality.
Collaboration
How we collaborate
Every organisation is different. That is why we do not use a mandatory standard approach.
An engagement can start with a strategic analysis, an integration question, a concrete automation project, or taking over an existing environment.
Depending on the situation, we can act as:
strategic advisor
architecture partner
implementation partner
delivery team
project or programme manager
service management partner
management and further-development partner
The way of working is aligned with the client's maturity, organisational structure, and responsibilities.
Expectations
What clients can expect from us
A business-level conversation
We understand that technology is always part of a larger operational and commercial context.
Senior involvement
Architecture, process choices, and critical decisions are led by experienced professionals.
Engineering capacity
Our delivery organisation can build, test, implement, and maintain complex solutions.
One European organisation
Consultancy, project management, engineering, and service management work together as one team.
Ownership and transparency
Clients retain visibility into architecture, code, documentation, and operational responsibility.
What we stand for
We do not build software for the sake of software.
We build digital foundations that help organisations function better.
Systems that let information flow.
Processes that require less manual work.
Integrations that can be reused.
Automation that makes scalability possible.
AI that is connected to the real operation.
Build a digital foundation that keeps working
Whether your organisation wants to connect systems, automate processes, modernise existing software, or actually put AI to work in the operation: it starts with a foundation that is manageable, reusable, and future-proof.
Discuss your challengeDiscuss your operational or technical challenge with Luminos Software.